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Policies

Note: S.A. Moore Logistics and S.A. Moore Consulting Group operate under the S.A. Moore Logistics holding company. The policies outlined below apply to both divisions unless otherwise specified. If you have any questions regarding service terms, please reach out to the appropriate contact email.​

Privacy Policy

  1. Information We Collect
    We collect personal information such as your name, email address, phone number, and business details when you engage with our services.

  2. How We Use Your Information
    Your information is utilized to provide services, communicate with you, and enhance our offerings. We do not sell or share your data with third parties without your consent, except as required by law.

  3. Data Security
    We implement security measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

  4. Your Rights
    You may request access to, correction, or deletion of your personal data at any time by contacting us.

Refund Policy

  1. Eligibility for Refunds
    Refunds are issued on a case-by-case basis. Requests must be made within 14 days of the initial service agreement.

  2. Non-Refundable Services
    Completed services and digital products are non-refundable. Custom consulting fees are non-refundable after work has commenced.

  3. Processing Refunds
    Approved refunds will be processed within 7-10 business days to the original payment method.

Cancellation Policy

  1. Service Cancellation by Client
    Clients may cancel services by providing written notice at least 7 days before the scheduled start date. Late cancellations may be subject to a cancellation fee.

  2. Service Cancellation by S.A. Moore Consulting Group
    We reserve the right to cancel services due to unforeseen circumstances. In such cases, clients will receive a full refund for any prepaid services.

  3. Subscription or Retainer Agreements
    For ongoing service agreements, cancellations require at least 30 days’ notice to avoid additional charges.

Cookie Policy

  1. Introduction
    S.A. Moore Consulting Group ("we," "us," or "our") utilizes cookies and similar tracking technologies to enhance user experience on our website [www.samooreconsultinggroup.com] (the "Site"). This Cookie Policy explains what cookies are, how we use them, and your choices regarding their usage.

  2. What Are Cookies?
    Cookies are small text files stored on your device when you visit a website. They help the website recognize your device and remember information about your visit, such as preferences and actions.

  3. How We Use Cookies
    We use cookies for various purposes, including:

    • Essential Cookies: Necessary for the operation of our Site.

    • Analytical/Performance Cookies: To analyze Site usage and improve functionality.​.

    • Functionality Cookies: To remember your preferences and personalize your experience.​.

  4. Your Choices Regarding Cookies
    You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our Site.

Policy Updates

We may update our policies periodically. Changes will be posted on this page with an updated effective date.​

Contact Us

For any questions regarding these policies, please contact us at:

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